Page 52 - ENVISAGE - Souvenir 2024 - Flip Book

SPEAKER PROFILE

SPEAKER

Mr. David Avrin
CSP, Global Speaking Fellow

One of the most in-demand and charismatic Customer Experience speakers and consultants in the world
today, David Avrin, CSP, GSF has shared his content-rich, very entertaining and actionable presentations
with enthusiastic audiences and organizations across North America and around the world. Recent
presentations include Singapore, Bangkok, Melbourne, Brisbane, Antwerp, Buenos Aires, Bogota, Mumbai,
Sri Lanka, Abu Dhabi, Manila, Rotterdam, Barcelona, Monte Carlo, London, New Delhi, Kuala Lumpur,
Johannesburg, and Dubai. David helps organizations better understand and serve their changing
customers and clients to help future-proof their businesses by becoming ridiculously easy to do business
with.

David's business insights have been featured on thousands of media outlets around the world. He is also
the author of five books published in multiple languages including the acclaimed: It's Not Who You Know,
It's Who Knows You!, Why Customers Leave (and How to Win Them Back) and his newest book: Ridiculously
Easy to Do Business With: A practical guide to giving customers what they want—when and how they want
it.

52 www.icaidubai.org

42 nd ANNUAL INTERNATIONAL
$5 Trillion
Economy CONFERENCE 2024-25
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OFESSION, BHARA
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PROFESSION, BHARAT & WORLD ECONOMY
T & W
ONOM
LD EC
OR